Pacific Contact
BCTC | Pacific Contact | Pacific Contact 2005 | Artist / Manager - Frequently Asked Questions

Artist / agent / manager FAQ

What is the Contact Room?
The Contact Room or trade show is the business centre of the conference where artists, agents and managers meet presenters to connect, book performances and discuss itineraries.

What registration do I complete if I want a booth in the trade show?
The Contact Room is the trade show at Pacific Contact. Artists or Agents wanting a booth will register for the Contact Room. Booth fees start at $400.00 (approximate). Booths are SOLD OUT.

Where do I find registration for Pacific Contact 2005?
Registration for the conference is posted on the BCTC website. Registration - Now Closed.

How do I pay for registration?
BC Touring Council accepts both cheques and VISA for payment. The BCTC website is a secure site to send VISA account information. Cheques should be made out to "BC Touring Council" and mailed. Please do not mail cheques after March 17, 2005. Bring them to the Pacific Contact registration desk.

Is there an early bird registration?
Yes, the deadline for early registration is Monday, February 28th 2005.

What does my registration for the conference include?
Your registration includes: access to all showcases, free workshops and information sessions, the Contact Room and Opening and Closing Receptions. Of course, if you register for the Contact Room, this includes your booth. Registered delegates also receive a conference package, which includes a list of delegates, Contact Room layout and conference program.

Your fee includes registration for one individual of your organization. Additional delegates from your organization cost $107.00 each and can be included at the time of registration.

If I don't want a booth in the Contact Room, what fee do I pay to attend?
Artists/agents or other industry professionals who want attend but do not require a booth, pay the regular delegate fee. One-day registrations are also available.

Can I register for a half booth and share with another group?
Sorry but we do not allow registration for a half booth as the demand for booth space is high.

Is there a deadline to register in the Contact Room?
There is no official deadline to register for a booth in the Contact Room; however, registration is on a first-come, first-serve basis. It is not uncommon to have a full Contact Room and since you must pre-register for a booth, we urge you to do so as soon as you can.

Is there a deadline for refunds in case I register and am unable to attend?
Yes, March 14, 2005 is the deadline for a refund (BCTC reserves the right to charge an administrative fee on all cancellations).

Where do I go when I arrive to set up in the Contact Room?
Registered delegates should go to the Pacific Contact Registration Desk located on Level 3 (outside the Crystal Ballroom) to pick up a conference package and badge.

What season are presenters booking at Pacific Contact?
Presenters who attend Pacific Contact generally book for the next season or 12 month period. However, some who attend book two seasons or 24 months in advance.

Many delegates who attend Pacific Contact will return home and meet with their programming committee before making a firm decision on what they want to book.

Can I get a list of presenters who have registered prior to the conference?
BCTC will make a pre-conference delegates list available approximately three weeks before the conference.

Will there be a video room at Pacific Contact?
Sorry but we are not able to provide a video room at Pacific Contact.

What other events are going on at the same time the Contact Room is open?
There are no other events happening at the same time the contact room is open. There is a no-host bar open during the Contact Room, which is located outside the Crystal Ballroom on Level 3.

When is the Contact Room set-up and strike time?
Set-up: Friday April 1, 2005 - 11:00 AM to 5:00 PM
Strike: Monday April 4, 2005 - 5:30 PM - 6:30 PM

When is the Contact Room open during the conference?
Please refer to the schedule.

Where is the Contact Room located?
The Contact Room is located in the Crystal Ballroom (2 & 3) at the Hilton Metrotown (the conference hotel) in Burnaby. The address is 6083 McKay Avenue and it is located one block east of Metrotown Shopping Centre.
The Ballroom is located on Level 3 and is accessible by elevator and escalator.

What does the Contact Room look like?
The room is carpeted and the ceiling height is 13'8" however exhibitors cannot hang materials from the ceiling. There are no windows inside the room however there are several large chandeliers in the ballrooms.
We will post the layout on our web site when it becomes available as well as including the layout in conference packages.

How many booths are there in the Contact Room?
There are approximately 100 - 4'x 2' booths in total. The room is designed to create a busy atmosphere and for traffic flow.


What will my booth look like?

Tabletops are covered in white and skirted in drapery. The backdrop is a curtain, which stands 8 ft from the carpeted floor. Posters and other materials can be hung from the curtain. You should bring hooks or fasteners with you.
Exhibitors cannot hang materials from the ceiling or walls.

Can I access the Contact Room throughout the conference?
The Contact Room is secured when not in use and entrance in and out may not be possible at times during the conference. Delegates must be wearing delegate badges in order to gain access. Staff will man the doors and check for badges when the room is open.

Is the Contact Room secured when not in use?
All measures will be taken to ensure that the Contact Room is secured when not in use however, we recommend that you take all valuables with you when you leave. BCTC will not be responsible for lost or stolen items.

How will delegates find my booth in the Contact Room?
The booths at Pacific Contact are numbered and delegates are provided with a map and booth list in their conference package.

Why would I need an electrical outlet at my booth?
Exhibitors sometimes use special lighting such to enhance their booth display, which really makes them "stand out". Video and audio equipment also require power (don't forget those headphones). You must pre-register for an electrical outlet ($42.80) when you register for a booth.

Can I play videos or CD's at my booth?
You can play videos and CD's at your booth provided that you bring head phones with you. You are responsible for renting equipment as well as registering for an electrical outlet. We recommend that small or hand held equipment (i.e. CD players) not be left at your booth unattended.

Tips for displays in the Contact Room:
  • Displays should be free standing or if you don't need a table, be sure to mention this while registering (in other words, you can book the space)
  • Use inexpensive materials such as foam core and colourful fabrics
  • Try setting up your booth at home first so you know that it fits in the space you've booked
  • Clear, clean and large images work best
  • Keep your display uncluttered
  • Store extra materials under your booth
  • Use lighting to enhance your booth display (bring extensions cords)
  • Bring promo materials including business cards, sales sheets, brochures and other material that presenters can take with them

What material should I give to presenters at my booth?
We recommend that you bring business cards, sales or one sheets, postcards brochures, posters, press kits and any other promotional material you have available. We recommend you bring 25 copies of each except for press kits which you may want to hand out only to those who have expressed a real interest in booking your show.

You will also want to hand out CD's, videos or Electronic Press Kits to interested buyers.

NOTE: Smoking is not permitted in the Contact Room


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